ALL SALES ARE FINAL
- NO refunds or returns accepted.
- We offer 100% replacement for damaged items. Roni Blanshay will cover shipping back to our facility and returned free of charge for all damages.
- Most in-stock orders ship on the Thursday following date of purchase. An order placed on a holiday or on weekends will begin processing the next business day.
- Orders ship from our office in New York. If items in your order are out of stock, we will notify you via e-mail. If an item is on backorder, you will be notified of status - and shipping date in the item description. Most back orders ship within 4-6 weeks.
- Orders shipped FED EX standard ground.
- We cannot ship FED EX packages to P.O. boxes.
- Deliveries are drop off and do not include a signature unless specified. Please make sure to provide an appropriate address for package deliveries.
- UPS will email a tracking number once order begins shipping.
- Orders are billed in US dollars.
- Orders are shipped USPS standard international, and a tracking number is not issued.
- Shipments are delivered 7-14 business days after packages are processed at post office.
- Duties and taxes are not included in the Roni Blanshay shipping charge.